Official Website Update : From Winbox88MY13 to Winbox88MY15

On the 9th November 2026 our website transitioned from Winbox88MY13 to Winbox88MY15. The redirect is now in effect.

Access to the website should be made through winboxvip.co and all bookmarks in the old URL should be updated.

This notice provides details on how you can reach your account, review the mobile download details and contact us if you have a problem after the change.

Website Address Details

Detail	Information
Previous address	winboxvip.co
Updated address	winboxvip.co
Effective date	9 November 2026
Redirect status	Completed

Visitors opening the previous website address will be redirected to the updated domain. You can also enter the new address directly into your browser.

Existing Account Access

If you already have an account, please use our official Winbox login page.

The change in the website does not mean that you need to register another account. Type in the registered login information and follow any verification steps shown.

If you are not able to sign in, verify your credentials and take advantage of the password recovery feature. If the issue persists, reach out to our support team prior to the formation of another account.

Account Balances and Pending Transactions

Once signed in, you can check on your balance and recent transactions and see if there are any pending deposits or withdrawals.

If the amount or transaction status is incorrect, please call support before filing a new request. Enter the transaction number, value, time of submission and a short description of the problem.

Hold on to receipts and confirmation emails until the issue is resolved. Avoid writing passwords, 1 time codes, or full banking information in a support message.

Available for mobile devices and browsers.

If your app is updated, it does not mean that you need to re-install it because of a change in our website address.

If the app is running well on its current version, follow our posted update instructions for changes. In the event that it doesn't connect, or you get an update notice, go to our Winbox download page for installation details.

Before reinstallation, ensure that you have your registered login and recovery information. If you need support, take note of any error message and the version of the app.

Use the new website address and modern browser to access the website.

If the Previous Website Does Not Redirect

Type in winboxvip.co.

If it does not load, test the internet connection; if this fails, use a different browser to try again. Write down the address and error shown.

If the problem persists, reach out to support via an established route. Do not use links or mirrors you don't know.

Bookmarks and Saved Login Details

Update bookmarks which still reference Winbox88MY13. Look at shortcuts saved on your mobile phone, browser home screen and other devices you use.

Your currently stored password may consider the new site to be a separate site and may not automatically complete your logon information. Verify address before entering or storing credentials.

Never change your password because it doesn't auto fill. If you don't remember the password you registered, follow the recovery process.

Account Verification

Follow the instructions to verify your account, as they are announced in the website or as they are given in the account interface.

You will find a guide to our account verification process on our website. If you are not sure which requirement is applicable to your account or you are not sure where information should be sent, contact support.

Do not give Identity documents to an unknown person or give information about a password, banking PIN, or one-time code to anyone who comes forward offering to help.

Website Security During the Transition

During the transition, your website needs to be secure. Be sure to verify the entire web address before logging in or downloading files.

Be cautious of messages claiming that the website change requires you to make an additional payment, reveal a verification code, or install remote-access software. Verify out-of-the-ordinary instructions via an established support system.

It is not enough to have a familiar logo or page design to prove our website. Don't submit your account information if you are not sure about the page.

Services Promotions and Account Terms

Please visit the revised website for up-to-date and promotional details.

Availability, payment methods, campaign dates and eligibility may be subject to change and may differ from this address update. The information contained in the older screenshots and ads may not be the same as what is published.

Please read our terms and conditions and the terms of any particular offer before participating.

Contacting Customer Support

Use our customer support page for assistance with login, app access, verification, or transaction enquiries.

To help us review your enquiry, include:

• A brief description of the problem.

• The date and time it occurred, including your time zone.

• Your device and browser or app version.

• The exact error message, if one appears.

• A transaction or existing support reference, where relevant.

Remove sensitive information from screenshots before sending them. Keep your support reference so you can follow up on the same enquiry.

Frequently Asked Questions

1. What is the new URL?

We've changed our address, please visit winboxvip.co.

At what time does the change in address become effective?

This change of service, from Winbox88MY13 to Winbox88MY15, was implemented on 9 November 2026.

2. Is there a need for a second registration?

No. This change in website address will not involve the need for a new registration. If you cannot sign in to your current account, you can contact support.

3. Do I have to re-install the app?

Not automatically. If your app is unable to connect, or requires an update, look at the download instructions to find out what's new.

4. What to do if a withdrawal is imminent?

See the status of a current request. If you require an update, please do not re-send a request, contact support instead with the reference of the transaction you are interested in.

5. What if it seems my balance or transaction record is wrong?

Retain the appropriate receipt and reference numbers and reach out to customer service before further transactions are made.

6. May I take my old book with me?

The old address is now redirected to the new website, but it is recommended to change the bookmarks from old to new winboxvip.co.

7. What if you are about to visit a link you don't know?

Check the full address with the domain listed in this notice. If you still aren't certain, check with a previously verified support channel before submitting information.

Use Our Updated Address

For future visits please use winboxvip.co, and update any pre-saved links to the old domain.

If there are any concerns about the transition to the new system, reach out to our support team.